Dear <#Firstname> <#Lastname>, A request you have placed: <#PhotoJournalTitle> <#PhotoJournalVolume> <#PhotoJournalIssue> <#PhotoJournalMonth> <#PhotoJournalYear> Title: <#PhotoArticleTitle><#LoanTitle> Author: <#PhotoArticleAuthor><#LoanAuthor> TN: <#TransactionNumber> has been cancelled by the interlibrary loan staff. Please allow me to explain. <#ReasonForCancellation> <#LastNote> Please consider contacting our Reference/Research Help Desk to examine your options in either obtaining this item through alternate means (locate a library nearby where you could copy it for yourself, for example) or identifying another resource (article or book) which might be as useful to you. A librarian at the Reference Desk can be reached by phone (607) 753-2590/2820 or via email at libraryemail@cortland.edu. Reference hours of operation can be found here: http://www2.cortland.edu/library/about/library-hours.dot If you want further clarification about this cancelled item or any questions, concerns and/or comments regarding interlibrary loan policies and procedures in general, please contact the interlibrary loan office at <#BorrowingEMailAddress> or <#BorrowingPhone> with the Transaction Number <#TransactionNumber>. Thank you for using interlibrary loan and <#SystemName>. Our office telephone number is <#GeneralPhone>. We have your current phone contact listed as: <#Phone>. If this is NOT accurate, please update your contact information.