Dear <#FirstName> <#LastName> A loan that you requested: Loan Title: <#LoanTitle> Loan Author: <#LoanAuthor> TN: <#TransactionNumber> Was available in the Milne library. It is now available for you to pick up at the Circulation Desk - Hold Shelf. It will be on the hold shelf for approximately 5 days. If you no longer need this item please let us know. Interlibrary Loan office hours are <#BorrowingHours>. If you need additional resources, please remember that our Reference librarians will be more than happy to assist you with your research. You may contact one of them at 607-436-2722. Questions and comments regarding Interlibrary Loan policies and procedures may be directed to <#GeneralEMailAddress> Our office phone number is <#GeneralPhone>. Your phone number is: <#Phone> Thank you for using Interlibrary Loan and <#SystemName>.